Built for quilt shops, yarn stores & craft retailers
CommentSold handles the live sale chaos, captures waitlists for limited colorways, and gives your craft community a home that belongs to you — not Facebook.
Sold out in 20 minutes
New Tula Pink collection drop
Sound Familiar?
Your new Tula Pink drop sells out in 3 minutes — but you’re still untangling comment orders two hours later.
Your top customers live in your Facebook Group, but that audience belongs to Facebook, not you.
When a new colorway is announced, you have no system to capture who wants it before the live sale starts.
You’re manually tracking yardage cuts, skein quantities, and canvas counts across three different places.
The Platform built for craft retail
You’ve built something real — a community of quilters who wait for your fabric drops, knitters who trust your colorway picks, and needlepointers who come back season after season. The problem isn’t your product or your passion. It’s that the tools you’re using were never built for the way craft retail actually works.
CommentSold is. It’s an all-in-one platform designed for the live-selling, high-AOV, deeply-loyal world of arts and crafts retail. From pre-launch waitlists on limited designer prints to automated comment checkout during your busiest drop, CommentSold turns your most chaotic moments into your most profitable ones.
Own your audience. Automate the hustle. Keep every crafter coming back.
Platform Features
Five tools working together so you can focus on sourcing great product, not
managing spreadsheets.
When a crafter comments “Sold 2 yards of blue,” CommentSold captures the order automatically — no manual tallying, no overselling, no chaos. Go live on Facebook, Instagram, or your own app and convert viewers into buyers at rates 9–30x higher than a standard storefront.
Open a waitlist the moment you announce a new designer print or limited colorway — before it even arrives in your shop. Crafters claim their spot and pre-authorize payment, so when you go live, the demand is already captured and overselling is already prevented.
Send “The new Tula Pink collection just dropped” directly to your quilters — no algorithm, no feed, just a notification that lands in their pocket. Your branded app is yours, not Facebook’s, giving you a direct line to your most loyal crafters that no platform change can take away.
Quilters, knitters, and needlepointers are among the most passionate repeat buyers in all of specialty retail — now you can reward that loyalty formally. Automated loyalty rewards, VIP tiers, and customer-specific coupon codes keep your best customers engaged between drops and give them one more reason to choose your shop over the big box.
Send fabric drop announcements to your quilters, colorway reveals to your yarn lovers, and new canvas releases to your needlepointers — all from one platform. Stop blasting your entire list with everything and start speaking directly to each crafter’s passion.
Real Results
From quilt shops in Ohio to hand-dyed yarn studios in the Pacific
Northwest.
live selling conversion — vs. 2–3% on standard storefronts
of first-time mobile app shoppers return to buy again
active craft hobbyists in the US — purchasing monthly or more
Getting Started
Three steps. No tech background needed.
Connect your Facebook page and social channels, upload your inventory — fabric, yarn, canvases — and customize your branded mobile app. Your team can handle this in an afternoon.
Open a waitlist for your next designer print, go live on your platform of choice, and let CommentSold handle the comment orders, invoicing, and checkout automatically — while you focus on the fabric.
Send push notifications for new arrivals, reward your most loyal customers with loyalty credit and VIP coupons, and use smart segmentation to send the right drops to the right crafters — every time.
Use Case Spotlight
You get the call from your Moda rep – a new Ruby Start Society collection is arriving in two weeks. In the past, you’d have posted in your Facebook Group, watched the comments pile up with “I want 2 yards of the blue!”, and hoped you had enough stock when the live sale finally started.
With CommentSold, the moment you confirm the order, you open a waitlist directly in the platform. You push a notification to your segmented quilter list: “New Tula Pink dropping in 2 weeks — claim your yardage now.” Within 48 hours, 150 crafters have pre-authorized payment and reserved their cuts.
When the boxes arrive, you go live. CommentSold reads every “2 yards blue, 1 yard green” in real time, adds it to the right cart, and fires off invoices automatically. You don’t look at a spreadsheet once. You’re sold out in 20 minutes.
The next day, you push a notification announcing your next incoming colorway — and the cycle starts again, with an audience that already trusts you and a tool that never loses track.
New Tula Pink Drop — Timeline
2 weeks out — Waitlist opens
Push notification goes to segmented quilter list. Crafters claim yardage and pre-authorize payment.
48 hours later — 150 pre-orders captured
Demand is confirmed before the shipment even leaves the warehouse. No guessing on quantities.
Drop day — Live sale begins
CommentChat reads every yardage comment in real time. Carts fill automatically. You talk about the fabric.
20 minutes in — Sold out
Invoices sent automatically. No spreadsheets. No manual follow-up. No overselling.
Next day — Next colorway teased
Push notification announces the next arrival to your quilter segment. The cycle repeats — smoother every time.
FAQs
Straight answers — no fluff.
Yes — this is one of the most popular features for yarn stores and quilt shops. CommentSold’s Waitlist and Pre-Authorization tool lets you open a waitlist the moment you announce a new colorway, limited print, or designer collection. Customers claim their spot and pre-authorize payment before the item even arrives. When you’re ready to sell, the demand is already captured — which also helps you order the right quantities from your suppliers.
CommentSold works across the full range of arts and crafts specialty retail — quilt and fabric shops, yarn and fiber arts stores, needlepoint studios, embroidery supply shops, and more. Customer Segmentation lets you build separate lists for each craft community you serve, so you can announce fabric drops to your quilters and colorway reveals to your yarn lovers without cross-pollinating your audiences. One platform, multiple craft communities.
CommentSold’s live selling and comment automation is built to read natural-language requests — so when a viewer comments “3 yards of the coral print” or “2 skeins of the DK weight,” the system captures it accurately and adds it to their cart. You define your product units and variants — yards, half-yards, fat quarters, skeins, needlepoint canvases — and CommentSold tracks inventory against those units in real time across all your selling channels.
Absolutely — and most CommentSold sellers do exactly that, at least at first. You can keep going live on Facebook and Instagram while CommentSold handles the comment orders and checkout in the background. Over time, many craft retailers gradually shift more of their community to their branded mobile app, where they own the audience and aren’t subject to algorithm changes. Think of it as adding a direct channel alongside your existing Facebook presence, not replacing it.
Pricing depends on your store’s size, sales volume, and which features you need. The best way to get accurate pricing for your specific shop is to book a free demo — our team will walk you through the platform, understand your selling model, and give you a clear picture of costs and expected ROI. There’s no pressure and no credit card required to start.
Ready to make the switch?
Stop managing your fabric drops on a clipboard. Start selling the way your best
customers always hoped you would.
No credit card required • Setup in minutes • Cancel anytime
Please fill out this form to connect with one of our experts & learn more about CommentSold
