Your followers are ready to buy. Now your AI comment responder is ready to answer.
A follower comments with your trigger word on a post
You reply automatically — with your custom message, instantly
They get a DM with your link. You get the sale.
Your followers don’t need to say exactly what you want to hear. Set your own trigger words—”shop,” “link,” “order,” “details,” “DM,” whatever signals buying intent. CommentChat listens for them and replies instantly with your message. No two online businesses are alike; your automation shouldn’t be either.
The automation works in your voice. Write the comment reply and the DM message once, customize them for different posts or seasons, and let CommentChat handle the heavy lifting. Say what matters to your brand—personality and all.
Every auto-sent DM includes a custom link—to your shop, a specific product, a waitlist, a booking page, or wherever the buyer needs to go. You control the destination. They get straight there.
“I was losing sales because I couldn’t reply to every comment fast enough. Now CommentChat does it for me, and I’m seeing way more DMs from interested buyers. It’s a game-changer for keeping up with engagement.”
Trusted by 2,000+ online sellers powering orders through social engagement.
Link your Instagram or Facebook in seconds. CommentChat integrates right into CommentSold—no separate login, no extra app.
Choose the words that signal buying intent. Write your reply and DM message. That’s it. Takes 5 minutes.
Create a post on social, tag it for CommentChat, and walk away. Your automation captures every qualified comment.
No. CommentChat replies only to people who comment with your trigger words—they’ve already shown buying intent. The reply appears as if you wrote it, because your voice is in the message. Meta’s own comment-automation tools show this isn’t flagged as spam when used respectfully.
Completely. You write both the comment reply and the DM. Change them per post, per season, or per product if you want. It’s all in your words, your tone, your brand.
CommentChat works on Instagram and Facebook right now. TikTok support is coming soon. We’re expanding based on where our sellers are building community.
CommentChat only auto-replies to comments with your trigger words. Every other comment stays in your inbox for you to handle if you want to. You’re always in control.
Every comment is a customer raising their hand. CommentChat lets you answer all of them—automatically, in your voice, 24/7.
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